ADTRAV Enhances Its Tech Stack with Deem Partnership

ADTRAV Enhances Its Tech Stack with Deem Partnership

Technology has long played a role in corporate travel programs, but today’s travel technology is truly at the forefront of a successful travel program. Think about the areas covered in a travel program—global travel and expense data, traveler safety and risk management, COVID-19 protocols, airport and flight information, group air movements, hotel programs, traveler satisfaction,…

The Loyalty Program Game Has Changed. Do You Know the Rules?

The Loyalty Program Game Has Changed. Do You Know the Rules?

How will loyalty programs adapt to changing traveler demands and decreased travel levels? Read below to learn more. Before the COVID-19 pandemic sent the travel world into chaos and uncertainty, loyalty programs centered on miles traveled, ticket class, number of hotel stays, and the like to earn status and rewards. Really, it was all about…

How Service Can Make or Break Your Travel Program

How Service Can Make or Break Your Travel Program

From contract signing through implementation to agent interactions and technical support, service can make or break the success of your travel program. How? Read below to find out more. Why Great Service Matters Traveler Satisfaction When great service is a priority, travelers are happier and satisfaction is higher. Agents who get to know traveler preferences…

ADTRAV Scores Among Top 5% of Companies in Employee Engagement

ADTRAV Scores Among Top 5% of Companies in Employee Engagement

ADTRAV has scored in the top 5% of companies in employee engagement in its latest survey, distinguishing the company as a preferred employer. ADTRAV utilizes CustomInsight, an industry-leading employee survey vendor. CustomInsight works with many Fortune 100 companies and is a leader in developing strategies that help increase employee engagement. In 2020, ADTRAV earned the…

Two businessmen shake hands

Behind Every Great Travel Program Is a Great Relationship

Nothing brings synergy to a business relationship like truly knowing your partner. A strong, established relationship makes communication more open, support more enjoyable, and mutual success more attainable. Are you getting the “more” you deserve in your TMC relationship? Benefits of a Great Business Relationship At ADTRAV, we’re known for forging strong partnerships with our clients,…

Happy man excitedly learns there are no more flight change fees

Goodbye, Flight Change Fees—Hello, Travel Options

The COVID-19 pandemic did more to the travel industry than just slash business travel and shrink the travel market—it thoroughly disrupted the status quo and forced executives to rethink policies and innovate offerings to stay relevant in today’s wonky travel landscape. One such area ripe for retooling was ancillary fees, namely those known as “flight…

Exceptional Engagement Scores Distinguish ADTRAV as Preferred Employer

Exceptional Engagement Scores Distinguish ADTRAV as Preferred Employer

ADTRAV Earns Best Org™ Award ADTRAV has earned the Best Org™ designation from CustomInsight for its exceptional scores from employees in a wide range of important metrics, including engagement, strategic alignment, and manager competency. To qualify for this designation, organizations must score in the top quartile compared to hundreds of other organizations. Touted as a…

United plane in the air

How United Airlines Aims to Survive the Pandemic and Thrive During Recovery

How airlines navigate the COVID-19 crisis will directly influence their future success. It is a defining moment: survive, thrive, or expire. How does United Airlines aim to not only survive this pandemic but continue working toward their goal of becoming the best airline on the planet? Roger Hale sat down with Jake Cefolia, Senior Vice…