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Travel in the Time of COVID-19

Date March 25, 2020
Restaurants and bars are closing their community spaces, parks and other public spaces are off limits, gatherings in general are being discouraged…it even feels wrong to have a face-to-face conversation with your neighbor. For many of us, it’s not hyperbole to say life as we know it has been paused. Some are using this as a time to take a step back and clear their head, to spend time with family, and to unplug from a world that just a few weeks ago was screaming along at a seemingly uncontrollable pace. For some people, finding a strong internet connection to…
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Inside Enterprise’s Acquisition of Deem

Date February 12, 2020
With Enterprise by Its Side, Deem’s Future Looks Bright (and Innovative) Travel technology provider Deem first partnered with global rental car provider Enterprise in 2011, and in 2016, Enterprise took a minority stake in the travel platform. In the first quarter of 2019, Enterprise officially acquired Deem, taking their relationship and partnership to a whole new level. Behind the Acquisition Scenes Enterprise was missing a valuable piece of the travel management puzzle and Deem held the cornerstone: the ability to deliver mobility options to travelers. As Enterprise continued to focus on growth and providing leading-edge transportation solutions in a highly…
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Inside Southwest’s Decision to Enable GDS Bookings

Date December 19, 2019
What This Means for Corporate Travel Starting in 2020, Southwest Airlines will at long last provide “full” content and booking capabilities through the Travelport and Amadeus global distribution systems. What does this mean for corporate travel programs? In our inaugural episode of Roger That!, Roger Hale, President/CEO of ADTRAV Travel Management, sat down with Dave Harvey, Vice President, Corporate Sales at Southwest Airlines, to discuss the industry’s most pressing questions about Southwest’s decision to enable GDS bookings. Why Now? First and foremost, the industry just had to know—after all these years, what was behind Southwest’s decision to finally enable GDS…
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Business Travel Takes a “People First” Approach

Date September 19, 2019
When people think of “business travel,” it rarely conjures up fond memories. In fact, our minds might be more likely to drift to the classic scene from the movie Planes, Trains and Automobiles, where Steve Martin’s high-strung character loses his mind at the rental car facility. (If you’re not familiar with Planes, Trains and Automobiles, do yourself a favor and watch it ASAP). If you’ve been traveling for business for some time, odds are you’ve wanted to lose your mind on someone as well. From cancelled flights and unavailable hotel rooms to rental car confusion, there are a lot things that can…
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More Executives Looking to Sharing Economy

Date July 11, 2019
Sharing economy services like Uber and Airbnb are now ubiquitous in the travel landscape, but their use in corporate travel programs has been more the exception than the norm. Is a shift on its way? Part of the problem travel managers have faced with early adoption in the sharing economy is that travel programs lacked processes to easily handle transactions with these companies. Many of the sharing-economy companies originated out of the personal travel market and were not set up for corporate travel. All of that is starting to change, though: as more and more executives utilize sharing economy services,…
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How Traveler Data Shapes the Traveler Experience

Date June 13, 2019
Harnessing traveler data in the right way can dramatically improve the travel experience–on the individual level and for company travel programs. Traveler data is essentially a subset of big data, sets of data so large they cannot be processed through traditional processing means. This data is collected from multiple sources and is typically associated with customer views, habits, and behaviors. As technology advances, so do the opportunities to collect and utilize traveler data. Improving the Traveler Experience While many people are cautious about their data being used by companies, and rightly so, traveler data can absolutely be used to positively…
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